Customer information

Item	Audience			Order quantity
All about claims	Client			Download only
Critical illness and total and permanent disability claims guide	Client			Download only
Critical illness claims - the facts and figures	Client
Definitions guide	Client			Download only
Personal income protection claims guide	Client			Download only
Personal protection key features	Client

Adviser guides

Item	Audience			Order quantity
A guide to our individual protection online service	Adviser			Download only
Flexible trust deed	Client
How to sail through online	Adviser			Download only
Managing clients expectations	Adviser			Download only
New business tracking guide	Adviser			Download only
Online submission workflow	Adviser			Download only
Personal protection technical guide	Adviser			Download only
Understanding claims guide for advisers	Adviser			Download only
Underwriting Limits guide	Adviser			Download only

Forms

Item	Audience			Order quantity
CVI private individual	Adviser			Download only
Deed of Assignment/Assignation	Client
Direct Debit instruction - Lytham only For Protection only	N/A
Flexible trust deed	Client
Flexible trust deed – Scots law	Client			Download only
GP consent declaration (AMRA)	Adviser			Download only
Personal Protection application form	Client
Personal Protection data capture form	Adviser			Download only

Sales aids

Item	Audience			Order quantity
A guide to the Flexible Trust	Client			Download only
Funding your child's education	Client			Download only
General checklist for completing an application form	Adviser			Download only
Gifts that make a difference	Client			Download only
Keep your children in safe hands	Client			Download only
Keeping the home advantage	Client			Download only
Medical reminders for completing an application form	Adviser			Download only
Multi-benefits applications	Adviser
Our critical illness proposition - what we've changed	Adviser			Download only
Personal liability audit form	Adviser			Download only
Protecting against debt worries	Client			Download only
Protecting your children after a divorce	Client			Download only
Protecting your pension	Client			Download only
Protecting your tenancy	Client			Download only
The key steps to making an income protection claim	Client			Download only
The law of intestate succession - England and Wales only	Client			Download only
Underwriting support	Adviser
What are your clients’ protection priorities?	Adviser			Download only

Underwriting questionnaires

Item	Audience			Order quantity
Armed forces questionnaire	Client			Download only
Arthritis questionnaire	Client			Download only
Aviation questionnaire	Client			Download only
Aviation related questionnaire	Client			Download only
Blood disorder or anaemia questionnaire	Client			Download only
Caving/Potholing questionnaire	Client			Download only
Chest complaints questionnaire	Client			Download only
Commercial diving questionnaire	Client			Download only
Commercial fishing questionnaire	Client			Download only
Digestive, kidneys and liver medical questionnaire	Client			Download only
Drugs questionnaire	Client			Download only
Epilepsy questionnaire	Client			Download only
Gynaecological questionnaire	Client			Download only
Joint questionnaire	Client			Download only
Motor sports questionnaire	Client			Download only
Mountaineering questionnaire	Client			Download only
Oil Rig/Oil Platform questionnaire	Client			Download only
Personal and Family Protection Financial Questionnaire	Client			Download only
Pre-sale underwriting questionnaire	Adviser			Download only
Raised blood pressure questionnaire	Client			Download only
Sailing questionnaire	Client			Download only
Sports diving questionnaire	Client			Download only
Stress/Anxiety/Depression medical questionnaire	Client			Download only
Thyroid questionnaire	Client			Download only

Please ensure you have specified the number of each document that you require